The Centred Home and Mind Email Marketing Privacy Policy
Introduction
At The Centred Home and Mind (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring compliance with the Australian Health Practitioner Regulation Agency (AHPRA) guidelines. This Email Marketing Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you subscribe to our email marketing communications. By subscribing to our emails, you agree to the terms of this policy.
Information We Collect
1. Personal Data – We may collect the following types of personal information from you:
i. Email address
ii. Name
iii. Demographic information (e.g., age, gender, location)
iv. Preferences and interests
2. Usage Data – We may collect information on how our emails are accessed and used, including:
i. Open rates
ii. Click-through rates
iii. Time spent on email content
How We Use Your Information
We use the information we collect to:
- Send you promotional emails, newsletters, and updates about our services.
- Personalise content based on your preferences and interests.
- Analyse user behaviour to improve our marketing strategies.
- Respond to your enquiries and provide customer support.
- We ensure that all communications are compliant with AHPRA guidelines, avoiding any false, misleading, or deceptive claims.
Sharing Your Information
We may share your personal information with third parties for the following purposes:
- Email service providers to deliver our marketing communications.
- Analytics providers to understand how our emails are accessed and used.
- Marketing platforms to manage and optimise our campaigns.
We require these third parties to respect your privacy and secure your personal data in accordance with Australian privacy laws and AHPRA guidelines.
Opt-Out Mechanism
You can opt out of receiving marketing emails from us at any time by:
- Clicking the “unsubscribe” link in the footer of any marketing email you receive from us.
- Contacting us directly at info@thecentredhomeandmind.com.
Once you opt out, we will stop sending you marketing emails. Please note that your opt-out request may take up to 48 hours to be processed.
Data Security
We implement robust security measures to protect your personal information from unauthorised access, use, or disclosure. These measures include:
- Encryption of sensitive data.
- Secure servers and firewalls.
- Regular security audits and updates.
Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by Australian law. After this period, we will securely delete or anonymise your data.
Your Rights
You have the right to:
a. Access the personal information we hold about you.
b. Request correction of inaccurate or incomplete data.
c. Request deletion of your data under certain circumstances.
d. Object to or restrict our processing of your data.
e. Request the transfer of your data to another service provider.
To exercise these rights, please contact us at info@thecentredhomeandmind.com.
Compliance with AHPRA Guidelines
We are committed to ensuring that all our communications and practices comply with AHPRA guidelines. This includes avoiding testimonials, ensuring accuracy in all claims, and providing clear, evidence-based information.
Changes to This Policy
We may update this Email Marketing Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and/or emailing you. We encourage you to review this policy periodically to stay informed about our data protection practices.
Contact Us
If you have any questions or concerns about this Email Marketing Privacy Policy, please contact us at:
The Centred Home and Mind
PO Box 1037, Carindale, QLD 4152, Australia
info@thecentredhomeandmind.com
This policy is effective as of 14 April 2025.